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MIE Co., Ltd. (hereinafter referred to as “the Company”) operates Zen Retreat Nagi-an (hereinafter referred to as “the Facility”).
This Privacy Policy explains how we collect, use, and protect personal information obtained from guests and visitors to our website (hereinafter referred to as “the Site”).
The Company is committed to handling personal information appropriately and responsibly in accordance with applicable laws and regulations.

Definition of Personal Information

“Personal information” refers to data that can identify an individual, such as name, address, phone number, email address, date of birth, or other information that can identify a specific person.

Collection of Personal Information

We may collect personal information in the following cases:

• When making accommodation reservations or inquiries through our website or by email or phone
• When subscribing to newsletters or other information services
• When responding to surveys or feedback requests

We collect only the minimum information necessary to provide our services properly.

Purpose of Use

The personal information collected by the Company will be used for the following purposes:

1. To manage accommodation reservations and provide related services
2. To respond to inquiries and provide information regarding the Facility
3. To send confirmation, guidance, and updates related to stays
4. To improve the quality of our services and website usability
5. To comply with legal obligations and government requests

Provision of Personal Information to Third Parties

The Company will not provide personal information to any third party except in the following cases:

When outsourcing necessary operations such as accommodation management, payment processing, or system maintenance to a trusted contractor bound by confidentiality agreements

When the guest has given explicit consent

When required by law

When it is necessary to protect life, body, or property and obtaining consent is difficult

When it is necessary to cooperate with a government agency or local authority in performing legal duties

Management of Personal Information

The Company takes reasonable security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.
Employees handling personal data receive appropriate training and supervision.

Use of Cookies

This Site may use cookies to improve user experience and analyze traffic.
Cookies do not collect personally identifiable information.
Users may disable cookies in their browser settings, but some parts of the Site may not function properly.

Use of Access Analytics Tools

This Site uses Google Analytics provided by Google LLC to analyze traffic and usage patterns.
Google Analytics may use cookies to collect anonymous data.
Please refer to Google’s Privacy Policy for details.

Disclosure, Correction, and Deletion of Personal Information

Upon receiving a request from the individual concerned, the Company will promptly respond to requests for disclosure, correction, addition, deletion, or cessation of use of personal information, after confirming the identity of the requester.

Changes to This Policy

The Company may update this Privacy Policy as necessary without prior notice.
Any changes will take effect when the revised version is posted on this Site.

Contact Information

MIE Co., Ltd.
Zen Retreat Nagi-an
Address: Kuchinotsu-cho, Minamishimabara City, Nagasaki 859-2600, Japan
Email: (please insert contact email)
Phone: (please insert phone number)

Effective Date: December 1st, 2025